Yiwaiwai Yiwaiwai Customer Service Chat Assistant Download
Home · Yiwaiwai Membership Pricing, Renewal, and Plan Comparison

Yiwaiwai Membership Pricing, Renewal, and Plan Comparison

How much is a year of VIP, how do you renew, and where do the plans differ? Pricing, renewal, and plan comparison, all explained in one place.

Yiwaiwai Membership Pricing, Renewal, and Plan Comparison
Membership PricingVIP SubscriptionRenewalPlan ComparisonWorth It

How much is Yiwaiwai membership per month?

The official Yiwaiwai membership (VIP) is billed annually, and the pricing page has no separate monthly option.

The official prices are 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years, and the multi-year plans work out to a lower unit price (three years is about 32.7 RMB per year). In other words, there is no per-month tier, and the shortest is the one-year plan.

If you only want a short trial, you can first use the basic version or the standalone version, which are free forever, and buy an annual membership once you confirm it is a fit. Note that these are RMB prices on the mainland official site, and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

How much does a year of Yiwaiwai membership cost?

The official Yiwaiwai membership (VIP) is 48 RMB for one year.

The official pricing page also offers multi-year plans: 76 RMB for two years and 98 RMB for three years, and the longer the term the cheaper the unit price (three years is about 32.7 RMB per year). What membership unlocks includes canned-response cloud storage and sync, batch operations, global hotkeys, phrase storage of over 10000 entries, Excel/EBF import and export, and 7-day automatic cloud backup. A reminder: these are RMB prices on the mainland official site, the vendor does not list separate Hong Kong, Taiwan, or overseas currency prices, and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

How much exactly does the Yiwaiwai Pro version charge?

The advanced features of Yiwaiwai Pro/VIP are billed by annual subscription, and the official pricing page lists 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years.

After subscribing you unlock canned-response cloud sync, batch operations, global hotkeys, phrase storage raised to over 10000 entries, Excel/EBF import and export, and 7-day automatic cloud backup. It is worth noting that the basic features of Yiwaiwai and the standalone version itself are free forever, and paying is only to unlock these advanced capabilities. Overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao, and the vendor does not list separate Hong Kong, Taiwan, or overseas currency prices.

What does the Yiwaiwai VIP price list look like, and how many tiers are there?

The personal Yiwaiwai VIP has three annual tiers (in RMB): 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years.

The longer the term, the cheaper it works out, with three years at about 32.7 RMB per year. The free version is free forever (phrase storage of about 200 entries). VIP unlocks phrase cloud storage and sync, batch operations, global hotkeys, storage of over 10000 entries, Excel/EBF import and export, 7-day automatic cloud backup, and more.

The number of team sub-accounts and bound multi-platform accounts is divided separately by plan (such as 5, 10, or more), but the official pricing page does not list specific quotes for the team version. Overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

Compared with Feige and Kefubao, which has a cheaper membership and more complete features than Yiwaiwai?

As for Yiwaiwai itself, the personal VIP is very cheap (from 48 yuan per year).

It focuses on window-docking quick replies and supports public and private canned responses, real-time team sync, cloud roaming, batch operations, hotkeys, and more, and is compatible with over 30 platforms such as Qianniu, Pinduoduo, Douyin Store, WeChat, and QQ. As for the specific prices and feature comparison of Feige and Kefubao, the official materials do not cover them, so no reliable conclusion can be given, and you would need to compare each vendor official site yourself. Overall, the price barrier of Yiwaiwai is on the low side among similar tools, and whether it has more complete features depends on exactly which platforms and features you use.

Yiwaiwai Membership Pricing, Renewal, and Plan Comparison
Conversations on the left, the chat in the middle, and a panel of frequently used canned responses on the right: send pre-sales and after-sales replies with one click.

Is the free version of Yiwaiwai enough, or should I go straight to a membership? How should a beginner choose?

For a Yiwaiwai beginner, it is best to try the free version first.

If you are just a solo agent with not many canned responses (within 200) using a single machine, the free version quick replies and canned response editing are enough, and installing the standalone version does not even require registration. Upgrade to a membership when you run into these situations: more than 200 canned responses, needing multi-device or multi-person cloud sync and sharing, needing batch operations, global hotkeys, multi-keyword search, and so on. After all, the genuine version is only 48 yuan per year, so the barrier is very low; running it for free first until you are comfortable and then spending this small amount to upgrade when you hit a bottleneck is the most reliable approach.

How do I renew Yiwaiwai membership, and will it auto-charge?

Yiwaiwai membership (VIP) is billed by annual subscription, and the official pricing page offers three tiers of 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years.

Renewal is generally a matter of repurchasing the corresponding term in the client or on the official site after expiry. The official materials do not clearly state whether auto-renewal or auto-charge is enabled by default (please confirm by testing), and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao, where such top-ups are usually one-time purchases not bound to auto-charge. If you worry about auto-renewal, we recommend watching for an auto-renew checkbox on the payment page, or asking official support directly before paying (email [email protected], reply within 24 hours) to confirm the renewal rules.

How do I turn off auto-renewal for Yiwaiwai?

The official materials do not specifically state whether Yiwaiwai enables auto-renewal by default, nor do they give a place to turn it off (please confirm by testing).

The general approach is: first, if you bought it in the client or on the official site, sign in and go to the account management or membership related pages to see whether there is an auto-renew or subscription management switch, and turn it off if there is; second, if you paid via Alipay or WeChat, you can check and cancel the corresponding merchant under Alipay password-free payment or auto-charge, or under WeChat charge services; third, if you bought it through a top-up agent on Taobao, it is usually a one-time purchase that will not auto-charge in the first place. If you cannot find the place to turn it off, we recommend contacting official support directly (email [email protected], reply within 24 hours) to confirm.

Compiled from public sources such as MIIT ICP Filing, CNNIC, WeCom and others; every link is clickable for verification.

Frequently Asked Questions

How much is Yiwaiwai membership per month?

The official Yiwaiwai membership (VIP) is billed annually, and the pricing page has no separate monthly option. The official prices are 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years, and the multi-year plans work out to a lower unit price (three years is about 32.7 RMB per year). In other words, there is no per-month tier, and the shortest is the one-year plan. If you only want a short trial, you can first use the basic version or the standalone version, which are free forever, and buy an annual membership once you confirm it is a fit. Note that these are RMB prices on the mainland official site, and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

How much does a year of Yiwaiwai membership cost?

The official Yiwaiwai membership (VIP) is 48 RMB for one year. The official pricing page also offers multi-year plans: 76 RMB for two years and 98 RMB for three years, and the longer the term the cheaper the unit price (three years is about 32.7 RMB per year). What membership unlocks includes canned-response cloud storage and sync, batch operations, global hotkeys, phrase storage of over 10000 entries, Excel/EBF import and export, and 7-day automatic cloud backup. A reminder: these are RMB prices on the mainland official site, the vendor does not list separate Hong Kong, Taiwan, or overseas currency prices, and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

How much exactly does the Yiwaiwai Pro version charge?

The advanced features of Yiwaiwai Pro/VIP are billed by annual subscription, and the official pricing page lists 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years. After subscribing you unlock canned-response cloud sync, batch operations, global hotkeys, phrase storage raised to over 10000 entries, Excel/EBF import and export, and 7-day automatic cloud backup. It is worth noting that the basic features of Yiwaiwai and the standalone version itself are free forever, and paying is only to unlock these advanced capabilities. Overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao, and the vendor does not list separate Hong Kong, Taiwan, or overseas currency prices.

What does the Yiwaiwai VIP price list look like, and how many tiers are there?

The personal Yiwaiwai VIP has three annual tiers (in RMB): 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years. The longer the term, the cheaper it works out, with three years at about 32.7 RMB per year. The free version is free forever (phrase storage of about 200 entries). VIP unlocks phrase cloud storage and sync, batch operations, global hotkeys, storage of over 10000 entries, Excel/EBF import and export, 7-day automatic cloud backup, and more. The number of team sub-accounts and bound multi-platform accounts is divided separately by plan (such as 5, 10, or more), but the official pricing page does not list specific quotes for the team version. Overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao.

Does Yiwaiwai have a lifetime membership, and how much is a one-time purchase?

The official Yiwaiwai membership (VIP) is billed annually, and the pricing page currently has only the three annual tiers of 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years, with no lifetime one-time purchase option listed. An important distinction: the Yiwaiwai standalone (offline) version itself is free forever, but that is the free version and is not the same as a lifetime membership; to enjoy advanced features such as cloud sync long term you still need to renew the membership annually. If you do not want to renew repeatedly, you can consider the three-year plan (about 32.7 RMB per year) or simply use the standalone version, which is free forever, over the long term.

Which is more cost-effective for Yiwaiwai, monthly or annual payment?

The official Yiwaiwai VIP pricing is in annual-and-up plans, and there is no separate monthly option: about 48 yuan for 1 year, 76 yuan for 2 years, and 98 yuan for 3 years. The more years you buy, the cheaper it is per year on average. The 3-year plan works out to about 32.7 yuan per year, which is more cost-effective than buying 1 year alone. So if you are sure you will use it long term, going straight for the 2-year or 3-year plan gives the lowest unit price. If you only want a short trial, buy the 1-year plan at 48 yuan. Overseas users mostly pay through Alipay, WeChat, or Taobao proxy top-up.

Has the Yiwaiwai membership price gone up recently, and what is it now?

According to the official pricing page, the current personal VIP price for Yiwaiwai is: about 48 yuan for 1 year, 76 yuan for 2 years, and 98 yuan for 3 years (yuan), billed annually. Whether there has been a price change compared with earlier is not disclosed in an official historical price comparison, so it cannot be confirmed whether it went up. We recommend relying on what the official pricing page shows at the time before ordering. This is the yuan list price on the mainland official site, and there is no separate currency price overseas such as Hong Kong dollars or Singapore dollars.

How much is the price difference between Yiwaiwai Pro and the enterprise version?

Yiwaiwai personal VIP has a public quote: 48 yuan for 1 year, 76 yuan for 2 years, and 98 yuan for 3 years. But the official pricing page does not list a specific price for the enterprise or team version. The team features (creating several customer-service sub-accounts, binding 5, 10, or more platform accounts by plan, and assigning role permissions) are tiered by plan, and the official side has not published a uniform team-version quote. So how much the two differ cannot be given as an exact number at present, and you need to consult official support directly for a team quote.

Is the Yiwaiwai membership fee charged per account or per device?

Yiwaiwai personal VIP is charged per account. Once activated, this account unlocks the membership benefits such as cloud sync, bulk operations, and hotkeys, and canned responses roam across devices with the account. However, how many devices an account can have online at the same time is separately limited by the license type and version: the personal version usually allows only 1 device online at a time, while a standard or multi-device license or the enterprise version supports several devices or billing by seat or concurrency. So the fee itself is bound to the account, but the number of devices online at the same time depends on the license tier you buy.

How many computers can a single Yiwaiwai membership account be signed in on at the same time?

How many computers a single Yiwaiwai membership account can be signed in on at the same time depends on the license type you buy: the personal version usually supports only 1 computer online at a time; a standard or multi-device license can have several signed in at once; and the enterprise version is billed by seats or concurrency and can support dozens to hundreds of concurrent sessions. The official side says the same account supports signing in on multiple devices with automatic cloud sync, where a change on one device updates the others, but the number online at the same time is not unlimited. For the exact number you can sign in on, check your license and seat count under Account management or Device management in the client or the website console.

Compared with Feige and Kefubao, which has a cheaper membership and more complete features than Yiwaiwai?

As for Yiwaiwai itself, the personal VIP is very cheap (from 48 yuan per year). It focuses on window-docking quick replies and supports public and private canned responses, real-time team sync, cloud roaming, batch operations, hotkeys, and more, and is compatible with over 30 platforms such as Qianniu, Pinduoduo, Douyin Store, WeChat, and QQ. As for the specific prices and feature comparison of Feige and Kefubao, the official materials do not cover them, so no reliable conclusion can be given, and you would need to compare each vendor official site yourself. Overall, the price barrier of Yiwaiwai is on the low side among similar tools, and whether it has more complete features depends on exactly which platforms and features you use.

Is the free version of Yiwaiwai enough, or should I go straight to a membership? How should a beginner choose?

For a Yiwaiwai beginner, it is best to try the free version first. If you are just a solo agent with not many canned responses (within 200) using a single machine, the free version quick replies and canned response editing are enough, and installing the standalone version does not even require registration. Upgrade to a membership when you run into these situations: more than 200 canned responses, needing multi-device or multi-person cloud sync and sharing, needing batch operations, global hotkeys, multi-keyword search, and so on. After all, the genuine version is only 48 yuan per year, so the barrier is very low; running it for free first until you are comfortable and then spending this small amount to upgrade when you hit a bottleneck is the most reliable approach.

For e-commerce customer service, is the money for a Yiwaiwai membership worth it?

For e-commerce customer service it is usually quite worth it. Yiwaiwai VIP is only 48 yuan per year (about 4 yuan a month) and unlocks storage for over 10000 canned responses, instant multi-keyword search, global hotkeys, batch operations, cloud sync with multi-device roaming, real-time sharing of team public canned responses, and more, which clearly speeds up replies and cuts down typing, and is compatible with mainstream platforms such as Qianniu, Pinduoduo, Douyin Store, WeChat, and QQ. For agents who repeat the same replies in large volumes every day, the time saved easily earns back this small amount. That said, if you have very few canned responses and only use a single machine, the free version may be enough and there is no need to force a membership.

For a team of five people using Yiwaiwai, is it cheaper for each to buy a membership or to buy an enterprise edition?

Yiwaiwai supports team collaboration: a membership can create multiple customer service sub-accounts, assign role permissions, share public canned responses across the team in real time while keeping private canned responses visible only to each person, and bind 5, 10, or more platform accounts depending on the plan. For a five-person team, in theory the model of a main account creating a team plus each member logging in separately is better suited to collaboration. However, the specific pricing of the enterprise or team edition is not published on the official pricing page, so it is not possible to directly make an exact cost comparison against buying five individual VIPs (48 yuan per year times 5). You would need to consult official support for a team quote and then calculate, so which is cheaper needs hands-on testing to confirm.

Compared with a one-year Yiwaiwai membership and a one-time permanent purchase, which is more cost-effective?

First, sort out the concepts: Yiwaiwai has two tracks. (1) The standalone version (the offline version) is permanently free in itself, with data stored on your own machine, which amounts to a free one-time purchase of the basic features, but it does not go to the cloud and cannot sync across people or devices. (2) The networked VIP version is a yearly subscription (48 yuan for 1 year, 98 yuan for 3 years, about 32.7 yuan per year) and unlocks cloud sync, team sharing, batch operations, hotkeys, and more. The company does not offer a paid one-time permanent Pro version. So: if you only need local quick replies, use the permanently free standalone version; if you need cloud sync or multi-person collaboration, subscribe to VIP by the year, and the more years you buy, the lower the per-year price.

Is there a similar free piece of software that can completely replace Yiwaiwai without spending money?

If you only want basic quick replies and script editing, the free or standalone edition of Yiwaiwai itself is permanently free, needs no registration, and stores data locally, so it can be used without spending money; it just has a limit of about 200 scripts and does not support cloud sync or bulk import and export. In other words, you do not necessarily need to switch software; the free edition can cover lightweight needs. There are indeed other customer service script tools on the market, but the materials do not list a specific product that can completely replace it, so a recommendation by name cannot be given, and you will need to compare this part yourself. If you want multi-person team sharing and sync, tens of thousands of scripts, and bulk management, then consider the membership at 48 yuan per year.

How do I renew Yiwaiwai membership, and will it auto-charge?

Yiwaiwai membership (VIP) is billed by annual subscription, and the official pricing page offers three tiers of 48 RMB for one year, 76 RMB for two years, and 98 RMB for three years. Renewal is generally a matter of repurchasing the corresponding term in the client or on the official site after expiry. The official materials do not clearly state whether auto-renewal or auto-charge is enabled by default (please confirm by testing), and overseas users mostly pay via Alipay, WeChat, or a top-up agent on Taobao, where such top-ups are usually one-time purchases not bound to auto-charge. If you worry about auto-renewal, we recommend watching for an auto-renew checkbox on the payment page, or asking official support directly before paying (email [email protected], reply within 24 hours) to confirm the renewal rules.

How do I turn off auto-renewal for Yiwaiwai?

The official materials do not specifically state whether Yiwaiwai enables auto-renewal by default, nor do they give a place to turn it off (please confirm by testing). The general approach is: first, if you bought it in the client or on the official site, sign in and go to the account management or membership related pages to see whether there is an auto-renew or subscription management switch, and turn it off if there is; second, if you paid via Alipay or WeChat, you can check and cancel the corresponding merchant under Alipay password-free payment or auto-charge, or under WeChat charge services; third, if you bought it through a top-up agent on Taobao, it is usually a one-time purchase that will not auto-charge in the first place. If you cannot find the place to turn it off, we recommend contacting official support directly (email [email protected], reply within 24 hours) to confirm.

If I bought a Yiwaiwai membership and cannot use it, can I get a refund, and within how many days?

The official Yiwaiwai site does not publish a dedicated refund policy or refund time-limit FAQ, so within how many days you can refund, and whether you can refund at all, are not made clear by the company and need hands-on testing to confirm. If you bought it and cannot use it and want a refund, the most direct approach is to contact the official email support ([email protected], which promises a reply within 24 hours), attaching your account and order information and explaining the situation; if you bought through Alipay, WeChat, or a Taobao top-up agent, you can also try to start a refund or complaint within the transaction records of the corresponding platform. The final word is the reply from official support.

How do I cancel a Yiwaiwai iOS subscription from my Apple ID?

Based on the existing materials, the Yiwaiwai iOS version is a free download, and the page does not list any in-app purchase or subscription items; payment mainly happens on the Windows desktop. In other words, in all likelihood you do not have an actual iOS subscription. If you do see a related subscription in your Apple ID, you can cancel it using the standard Apple method: open Settings, then tap your Apple ID at the top, then Subscriptions, then find the relevant subscription, then Cancel Subscription. Whether there really is a Yiwaiwai iOS subscription item depends on what your account actually shows, so it needs hands-on testing to confirm.